Platform
Every FieldServicer module works from the same workforce, site and shift records, so information captured in the field is immediately usable in the office.
Module 1
Plan and publish shifts across every site from one roster, with clear visibility of who is allocated where.
Explore moduleCoverage board
Weekly site roster
Open shifts, confirmed staff and late changes stay visible in one planning surface.
7
days
42
shifts
3
open
Post coverage
Every site matched to a named employee
Availability view
Conflicts identified before publishing
Shift confirmation
Acknowledgements recorded from mobile
Module 2
Location-aware clock in and clock out that ties attendance records to the site the shift was scheduled for.
Explore moduleAttendance verification
Clock-ins by location
Scheduled sites can be compared with location context captured on mobile.
98%
matched
12
sites
4
alerts
GPS context
Clock events tied to assigned sites
Start and finish
Accurate times for payroll review
Exceptions
Late, missed or off-site events surfaced
Module 3
Keep employee documents, licences, certifications and acknowledgements in one register with expiry visibility.
Explore moduleCompliance register
Licence and document status
Expiry dates, acknowledgements and required paperwork are tracked before they become risk.
18
renewals
6
due soon
100%
tracked
Expiry tracking
Upcoming renewals visible by employee
Required records
Licence and certification status grouped
Acknowledgements
Policy confirmations retained
Module 4
Record patrol activity through QR, NFC and beacon checkpoints, and see exceptions where scans were missed.
Explore moduleCheckpoint trail
Patrol route evidence
QR, NFC and beacon events build a defensible record for each patrol run.
24
scans
1
missed
5
routes
Checkpoint scan
Each point logged against the patrol
Route sequence
Completed and missed checkpoints compared
Client record
Evidence ready for reporting
Module 5
Structured incident capture from the field, with photos, site context, review workflow and exportable reports.
Explore moduleIncident workflow
Report, review, resolve
Structured submissions keep evidence, actions and audit history together.
2
open
8
resolved
1
review
Mobile report
Details captured at the time of event
Evidence attached
Photos and notes stay on the record
Resolution trail
Follow-up actions are traceable
Module 6
One place for employee and site documents, with collection, distribution, versioning and acknowledgements.
Explore moduleDocument hub
Current records by site
Staff and site documents are distributed, versioned and easy to retrieve.
34
docs
9
sites
12
signed
Site files
Instructions attached to locations
Controlled access
Documents visible to the right teams
Version record
Current release is clear
Module 7
Controlled, self-service visibility for your clients of the activity and reports relating to their sites.
Explore moduleClient portal
Shared reporting workspace
Customers can review approved activity, incidents and service evidence for their own sites.
14
clients
26
reports
0
manual
Client sites
Access scoped by organisation
Shared reports
Approved records available on demand
Portal users
Contacts invited with controlled access
Module 8
Structured forms, checklists and walk-throughs completed on mobile, with photos, signatures and follow-up actions.
Explore moduleMobile forms
Checklist completion
Structured forms guide field staff through required evidence, signatures and follow-up.
31
forms
96%
complete
5
actions
Task checklist
Required fields and evidence captured
Mobile first
Completed while the team is on site
Proof of service
Responses available for reporting
Module 9
Manage each site as a record, and run shifts with handover notes, tasks and live status through the day.
Explore moduleSite command
Shift handover record
Site knowledge, active tasks and handover notes stay attached to the location.
18
tasks
6
handover
11
active
Site profile
Instructions, shifts and records together
Handover notes
Context carried to the next shift
Live status
Supervisors see the day as it unfolds
See how FieldServicer can help your organisation manage people, sites, compliance and reporting from one connected platform.
