Built for Australian service businesses
Manage Your Field Workforce with Confidence
FieldServicer brings rostering, GPS attendance, compliance, patrols, incidents, documents and client reporting together in one connected workforce management platform.
—
Live roster
—
GPS verified
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Expiring soon
Today's roster
- Site A — Night shiftOn site
- Site B — Day shiftConfirmed
- Site C — Patrol runScheduled
- Site D — CleanHandover
Patrol checkpoints
- Checkpoint scans recorded
- Site coverage by shift
Incident reports
- Awaiting review
- Resolved and reported to client
One connected platform
Operational visibility across every site you run
FieldServicer is built for organisations managing employees across multiple sites. Plan the work, see what is happening in the field, and keep the records that compliance and client reporting depend on.
Visibility
See coverage, exceptions and site activity in one view.
Accountability
Keep reliable records of who did what, where and when.
Compliance
Track licences, documents, acknowledgements and expiries.
Productivity
Reduce repetitive admin across supervisors and field teams.
Consistent delivery
Standardise the way work is planned, captured and reported.
Industries
Built for the way your industry works
Each industry has its own operational pressures. FieldServicer adapts to the workflows behind them.
Security Services
Security operations run across many sites, shifts and licence requirements at once.
Key challenge solved
Late shift confirmations and unfilled posts
Learn more about security servicesCleaning Services
Commercial cleaning contracts are won and kept on consistency.
Key challenge solved
Coverage across dozens of small sites
Learn more about cleaning servicesFacility Management
Facility managers coordinate in-house teams, contractors and compliance obligations across many buildings.
Key challenge solved
Coordinating people across many buildings
Learn more about facility managementField Services
When your team spends the day away from the office, operational visibility depends on what the field can capture.
Key challenge solved
No live picture of the day
Learn more about field servicesCore platform
Everything your field operation needs
Each capability is available as part of one connected platform, so information captured in the field flows straight into your records.
Employee Rostering
Plan and publish shifts across every site from one roster, with clear visibility of who is allocated where.
GPS Time and Attendance
Location-aware clock in and clock out that ties attendance records to the site the shift was scheduled for.
Compliance Management
Keep employee documents, licences, certifications and acknowledgements in one register with expiry visibility.
Patrol Management
Record patrol activity through QR, NFC and beacon checkpoints, and see exceptions where scans were missed.
Incident Reporting
Structured incident capture from the field, with photos, site context, review workflow and exportable reports.
Document Management
One place for employee and site documents, with collection, distribution, versioning and acknowledgements.
Client Portal
Controlled, self-service visibility for your clients of the activity and reports relating to their sites.
Digital Forms and Checklists
Structured forms, checklists and walk-throughs completed on mobile, with photos, signatures and follow-up actions.
Shift and Site Management
Manage each site as a record, and run shifts with handover notes, tasks and live status through the day.
How it works
Three steps from plan to report
- 1
Plan and schedule your workforce
Build rosters by site, allocate staff and publish the schedule to the mobile app.
- 2
Manage field activity in real time
Attendance, patrols, forms and incidents are captured on site as work happens.
- 3
Review compliance, performance and reports
Use the same records for compliance oversight and client reporting.
Benefits
Outcomes your operations team will notice
- Reduce manual administration
- Improve workforce visibility
- Maintain accurate records
- Strengthen compliance processes
- Improve client communication
- Manage multiple sites from one platform
Site command
Shift handover record
Site knowledge, active tasks and handover notes stay attached to the location.
18
tasks
6
handover
11
active
Site profile
Instructions, shifts and records together
Handover notes
Context carried to the next shift
Live status
Supervisors see the day as it unfolds
Product experience
A closer look at the platform
A practical view of the workflows operations teams use every day, from scheduling and attendance through to reporting.
Site command
Shift handover record
Site knowledge, active tasks and handover notes stay attached to the location.
18
tasks
6
handover
11
active
Site profile
Instructions, shifts and records together
Handover notes
Context carried to the next shift
Live status
Supervisors see the day as it unfolds
Roster planning workspace
Plan shifts by site and period, then publish changes to the field.
Learn moreCoverage board
Weekly site roster
Open shifts, confirmed staff and late changes stay visible in one planning surface.
7
days
42
shifts
3
open
Post coverage
Every site matched to a named employee
Availability view
Conflicts identified before publishing
Shift confirmation
Acknowledgements recorded from mobile
Compliance register
Licence and document status
Expiry dates, acknowledgements and required paperwork are tracked before they become risk.
18
renewals
6
due soon
100%
tracked
Expiry tracking
Upcoming renewals visible by employee
Required records
Licence and certification status grouped
Acknowledgements
Policy confirmations retained
Checkpoint trail
Patrol route evidence
QR, NFC and beacon events build a defensible record for each patrol run.
24
scans
1
missed
5
routes
Checkpoint scan
Each point logged against the patrol
Route sequence
Completed and missed checkpoints compared
Client record
Evidence ready for reporting
Incident workflow
Report, review, resolve
Structured submissions keep evidence, actions and audit history together.
2
open
8
resolved
1
review
Mobile report
Details captured at the time of event
Evidence attached
Photos and notes stay on the record
Resolution trail
Follow-up actions are traceable
Client portal
Shared reporting workspace
Customers can review approved activity, incidents and service evidence for their own sites.
14
clients
26
reports
0
manual
Client sites
Access scoped by organisation
Shared reports
Approved records available on demand
Portal users
Contacts invited with controlled access
Mobile app
Your field team's everyday tool
Staff see their shifts, clock in and out, complete checklists, scan patrol checkpoints, submit incidents and read site documents from one app.
FieldServicer
My shifts
- Clock in — Site A
- Digital checklist
- Patrol checkpoint scan
- Report an incident
Case studies
Implementation scenarios
Practical examples of how FieldServicer supports service businesses across different operational settings.
Security Services
Security Services Implementation Scenario
A practical example of how a multi-site security contractor can connect rosters, attendance, patrols and reports in one operating record.
Read case studyCleaning Services
Cleaning Services Implementation Scenario
A practical example of how a cleaning contractor can manage recurring site work, attendance and proof of service without manual report assembly.
Read case studyFacility Management
Facility Management Implementation Scenario
A practical example of how facility teams can coordinate site coverage, inspections, documents and compliance records across a building portfolio.
Read case studyReady to Simplify Your Field Operations?
See how FieldServicer can help your organisation manage people, sites, compliance and reporting from one connected platform.